AI & Machine Learning Solutions in Telecommunications
Telecoms leap forward with artificial intelligence
MindTitan builds and delivers several machine learning models for the telecommunications industry. As a telecommunications company deploys artificial intelligence solutions, outputs from one model become inputs for another.
Optimize customer service
Automate 100% of your live chat. Answer most questions with a bot, while routing the rest to the right person the first time.
Read more Make email support easier. Have a bot reply with answers or follow up questions. Route other emails to the right people the first time.
Read more Ditch your options-based IVR. An AI bot will ask customers for their problems, transcribe calls in real time, then route the call appropriately.
Read more Use AI to gauge agent performance and assist with coaching, while measuring customer sentiment.
Read more Predict when & why customers might contact you. Use automation tools to encourage self service or provide immediate solutions.
Read more Analyze communication and build models across every channel you use to communicate with your customers.
Read more 
Grow sales
No more time spent on research. Salespeople are provided with optimal upsells & cross-sells by the machine.
Read more Modeling B2B & B2C customers to understand spending and growth patterns.
Read more Get customers back with beneficial lifetime value using client specific price points with an extended sales NBO model.
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Network technologies
Understand how customers experience your wireless network.
Whether or not they tell you.
Read more Use deep learning to predict network errors and proactively take corrective action.
Read more Reduce alert noise. Use an AI model that understands vast alert & alarm systems to provide more meaningful alerts.
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TESTIMONIALS
Mailiis Ploomann,
Head of Telecom Services, Elisa“MindTitan has been Elisa’s partner in developing several AI-powered solutions. What we value most about MindTitan is their enthusiasm about bringing maximum business value for Elisa by using the full potential of our data. From consultation to the presentation of a completed solution, the team always delivers on promises.”
INDREK JÜRGENSON,
CIO, CLEVERON, Cleveron“Cleveron’s team partnered with MindTitan to make our robots even smarter. Their team has shown a lot of resilience and energy in working with our data to turn ideas into useful applications. We recommend MindTitan to anyone across the world looking to improve their products with machine learning and AI.”
Want to find out if AI is the next step for you?
Drop us a message
Have a specific machine learning project in mind? Or are you just looking around to learn how artificial intelligence can benefit your business? Either way, let’s talk.
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